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Check-call

FSO v1.0
Updated: 2025-08-13

Definition

A manual status phone call or message used to ask "where's the truck?"

Example

Goal: reduce by ≥80% vs. baseline via proactive visibility.

Related Terms

ETA accuracy

Share of arrivals that occur within a defined window of the last published ETA.

On-approach alert

A pre-arrival notification sent to a designated contact when a truck is approaching a stop.

Part of the Fleet Super Operator Standard (FSOP) v1.0 •Editorial Policy