FSO v1.0

FSO Standard v1.0

Last updated: August 13, 2025

Overview

The Fleet Super Operator (FSO) Standard v1.0 defines the core operational model for "Low ownership + High visibility" logistics operations.

Core Principles

  • Event-Driven Automation
  • 24/7 Multilingual Dispatcher Desk
  • Vendor-neutral Integration
  • Predictable Cost Structure
  • Measurable KPIs

Implementation

FSO implementation follows a structured approach with clear prerequisites, baseline measurements, and success criteria.

Key Metrics

  • ETA Accuracy ≥ 85%
  • Check-call Reduction ≥ 80%
  • POD→Invoice Time ≤ 60 minutes