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Deliverability (messaging)

FSO v1.0
Updated: 2025-08-13

Definition

Share of notifications successfully delivered (carrier accepted, portal ID captured, or 2xx API response).

Technical Details

Unit

%

Example

Target: ≥98–99%.

Related Terms

CSAT (Customer Satisfaction)

Post-interaction rating from drivers or partners.

Part of the Fleet Super Operator Standard (FSOP) v1.0 •Editorial Policy